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Maintenance

Work that hands itself off.

From a reported problem to a permanent record. Here's how a real maintenance round actually moves through Nodavio.

01 Issue

Something gets reported.

A problem gets logged against a specific machine, as specific or as vague as whoever's reporting it can manage.

Open
"Won't connect to printer"
RECEPTION-01 · reported 3 days ago
02 Checklist

A checklist gets built once, reused forever.

Write "new hire setup" or "summer cleaning" a single time. Every future round reuses the same steps: no retyping into a new document each time it comes around.

Windows updated to latest version
Antivirus active and up to date
Printer added
03 Work

Batches, not one machine at a time.

Assign it to ten computers and work through them as one session. Check a step, and it's done: no separate save, no second screen.

Windows updated✓
Antivirus active—
Printer added—
04 Completion

Finish one, move straight to the next.

Complete RECEPTION-01 and Nodavio advances the queue automatically: no navigating back to a list to pick the next machine by hand.

RECEPTION-01 RECEPTION-02
05 History

It becomes part of the permanent record.

The completed checklist (and the issue it resolved) both fold into that machine's history, right alongside every other change.

Checklist completed, New hire setup

Issues, tracked alongside the fix

Log an issue against a specific computer, assign it, resolve it: it becomes part of that machine's permanent history, the same history that feeds into its health score.

Skip what doesn't apply

Skip a step when it doesn't apply to a particular machine, without breaking the run. The queue keeps moving either way.

Stop tracking maintenance by memory.

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